You won’t travel far in the world of VoIP before you come across the term A-Z termination. In essence, what this means is that the service provider offers call termination routes to all parts of the globe.
This has a number of advantages for business users, not least that you can get all of your voice communication needs met in one place, and also that there are significant savings to be made on call costs. No wonder that VoIP services are taking off in a big way –
Not only does VoIP offer the opportunity to make savings, it has a number of other advantages too. It’s easy to use – for the end user really no different from a conventional phone service – and it offers much more flexibility.
Using a wholesale VoIP provider, for example,
means that you can easily adjust your service as the business expands and to cope with sudden increases in demand due to seasonal or other factors.
It also offers all of the features you’d expect from a phone service including caller line identification (CLI), conference call facilities and the ability to share the same service across a number of business locations.
Things to consider
If you are considering switching to a wholesale A-Z VoIP solution there are a number of key factors that you need to take into account. Cost is often the main factor in driving the decision, but you also need to think about quality. Opting for the cheapest solution may not always be the best. Voice communication is important to your business and if call quality is poor it will reflect badly on you.
How your wholesale provider routes their calls is the factor that makes a difference here. The more partners they have the greater the choice of routes available and the better the chance of ensuring you get the best possible quality for your calls. It also means the ability to reroute should one connection fail.
Security needs to be taken into account too. Any service relying on the internet is potentially vulnerable so you need to take steps to protect your VoIP service. Call fraud is a risk, so you need to ensure your user accounts are properly secured. You can also use software to block certain types of call.